Helping Heroes Case Manager Position

Case Manager Job Description

Helping Heroes, is a community based, non-profit facility. It provides support services and resources to homeless and near homeless veterans in order to transition them to, or maintain self-sufficiency. Our SSVF Program (Supportive Services for Veteran Families) provides temporary housing assistance in conjunction with comprehensive case management to veterans with families who are homeless or are facing a housing crisis.

Helping Heroes is hiring a Case Manager to work with the SSVF program. The SSVF Case Manager duties are summarized as:

  • Outreach Specialist duties include:
    • Assist the program director in conducting and coordinating outreach activities as assigned

o   Setting up and tearing down for events such as fundraising and outreach activities

  • Case management services including:
    • Refer participants for help in obtaining VA benefits and other public benefits such as health care services, daily living services, personal financial planning services, transportation, fiduciary and payee services, legal services, child care, housing counseling services, and temporary financial assistance.

o   Conducts comprehensive screenings and assessments with veterans to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.

o   Provides service linkages and support systems for veterans and their families, including for children and adolescents, to ensure identified needs are met

o   Makes referrals to supportive services such as job developers, social workers and health care providers as deemed necessary

o   Develops support systems to meet veteran and family needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as required.

o   May make home and field visits

    • Provide supportive counseling and advocacy for families; provides crisis intervention, if needed.

o   May requiring help with moving furniture, cleaning and carrying food boxes

o   Other duties required to related physical activity.

  • Complete on-going record keeping and maintenance of statistical data.
  • Prioritization of tasks associated with assigned cases

This individual must demonstrate the ability to report directly to the SSVF Program Manager and must also participate in annual inspections conducted by funding agencies.

Preferred qualifications for this position include:

  1. A bachelor’s degree in social work or human service field is preferred, military and work experience will be considered
  2. 1 – 3 years experience working with veterans and/or the homeless population ( must have experience working with adults)
  3. Experience working with people in recovery
  1. Proven ability to develop relationships with families as well as a wide variety of service stakeholders (VA, schools, health and public benefit agencies
  1. Provide thorough and comprehensive documentation of services in a timely manner
  2. Work independently on identified case management needs
  3. Computer proficiency in Microsoft Office Suite
  1.  Able to lift and carry 50 pounds


Additional Requirements:

  • US Armed Forces veteran preferred
  • Social Work License preferred
  • Submit to a criminal background check
  • Pre employment physical with drug screen
  • Copy of Transcripts required upon hiring
  • Hold a valid driver’s license, car insurance and be willing and able to travel. DMV driving record must be provided upon hiring

Resume, Cover letter, and 3 references

            ATTN: Susan Harrison, Executive Director Helping Heroes

            256 Jefferson Ave. Moundsville WV 26041



The WVU School of Social Work has launched a new minor in Gerontology

The WVU School of Social Work has launched a new minor in Gerontology for WVU undergraduate students under the leadership of Dr. Kristina Hash


See the link below for more information:




Update:  This workshop is approved for 4.75 LPC hours (3 LPC Ethics hours) and 5 Social Work hours (3.25 SW ethics hours)


The WVU School of Social Work Office of Professional Education and the WVU Integrated Mental and Behavioral Health Training Program are co-sponsoring a full day workshop this fall on a topic that is important to many of you in your work with children and families.  See below for more information.  To view a list of all fall 2017 workshops sponsored by WVU School of Social Work, please visit our website at


Addressing Ethical Challenges in Practice with Children, Adolescents, and FamiliesNovember 3, 2017, 9am-3:15pm, WVU Mountainlair, Morgantown, WV.  Presenters: Kathy Szafran, MA, LPC, President, CEO, Crittendon Services, Inc.; Beverly Petrelli, MSW, Clinical Director, Crittenton Services, Inc.; and panel of Crittenton staff.  This workshop is approved for 5 social work CE hours(3.25 SW ethics hours); 4.75 LPC hours (3.0 LPC ethics hours) Registration Fee: $65 


Register online and then pay online or send check payable to WVU to: WVU School of Social Work, Attn: PCE, PO Box 6830, Morgantown, WV 26506

The Charleston LUNG FORCE Expo will be held Nov 13 at the Embassy Suites in Charleston. Early Bird registration closes October 1 (use discount code WVEARLYBIRD.)


This day-long event will educate and support patients and community healthcare providers about lung disease screening and treatments as well as innovations in the detection of lung disease. Register Now at


·        The event will have dual tracks for patients and for primary healthcare providers. The provider track serves to educate health professionals about updates on lung disease treatment and early detection options. There will be opportunities to learn about lung cancer, COPD and asthma.


·        The event will feature local lung health experts and represents an opportunity for patients to gain valuable insight into the medical issues and network with others who face similar challenges.


·        There will be a vendor fair featuring organizations that provide support and products for lung patients.


·        CEUs will be available for nurses, respiratory therapists, and certified health education specialists.


·        FREE REGISTRATION for patients and caregivers!


·        FREE REGISTRATION for students in healthcare fields. Simply register ahead of the event at using the discount code WVSTUDENT. CEUs are not available for anyone who registers with the student code.




Weekend Retreatment Event for those helping Problem Gamblers

Please see the link below.  We have a very limited number of free spaces for our Weekend Retreatment event, coming up November 3. If you work with someone struggling with a gambling addiction, this is a great way for them to jumpstart their recovery, or meet others who are in recovery.


Teacher/Counselor Stepping Stones


Individuals who are energetic and team oriented are needed to teach and counsel teenage boys living at Stepping Stone, Inc. 

Part time and full time employment with a benefits package including paid time off, health insurance and retirement plan can be available. 

Qualifications include a minimum of a High School Diploma, Valid Driver’s License and some experience with adolescents. 

A Bachelor’s Degree is preferred. 

Qualified applicants should send resume to Philip Wright at  







OCTOBER 18,  2017         8:00A.M. TO 4:00P.M.         REGISTRATION BEGINS AT 7:30AM










FOR DIRECTIONS:    Robert H. Mollohan Research Center        1000 Galliher Drive             Fairmont, WV 26554       304-333-6464         

From the North:

  • Take I-79 South to exit 132 – South Fairmont, Left turn at light onto Rte. 250 South
  • Right on NASA Blvd. at next light (Dan Cava Toyota), Right on Galliher Dr., immediate Right to driveway to parking garage ( Left at the “Y”)
  • Visitor parking is available on ground floor level P1, P2 & P3 are also open. Take elevator to the Plaza level (*P) to main entrance
  • Exit through the parking garage to the Right at the opposite side (West end)

From the East: Take I-68 to I-79 South then follow the directions above

From the South:

  • Take I-79 North to exit 132 – South Fairmont, left turn at the stoplight onto Rte 250 North
  • Left onto NASA Blvd at next light (Dan Cava Toyota), Right onto Galliher Dr., immediate Right to driveway to parking garage (Left at the “Y”)
  • Visitor parking is available on ground floor level P1,. P2 & P3 are also open. Take elevator to the Plaza level (*P) to main entrance
  • Exit through the parking garage to the Right at the opposite side (West end)

From the West: Take Rte 50 West to I-79 North then follow the directions above

NOTE: Check-in with security is not required for the Exhibition Hall