MTM is the state of West Virginia’s FREE non-emergency medical transportation (NEMT) for eligible Medicaid Members

MTM is the state of West Virginia’s non-emergency medical transportation (NEMT) manager. We provide rides free of charge for eligible Medicaid Members throughout the state. Call us to set up a ride to your health care provider for a covered medical service if you have no other way to get there.

If you have WV Medicaid and you need transportation to and from medical appointments, call the number below to see if you are eligible.

To schedule transportation:

Call 1-844-549-8353 at least five business days in advance, unless your trip is urgent. If you call less than five business days prior to your appointment and the trip is not urgent, you may need to set up your visit for a different date.